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          Excel Insurance Group Inc has 1 locations, listed below.

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            Business ProfileExcel Insurance Group Inc

            Commercial Insurance Services

            Contact Information

            #405, 14727 - 87 Avenue

            Edmonton, AB T5R 4E5

            Visit Website
            (780) 732-7129

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            #405, 14727 - 87 Avenue, Edmonton, AB T5R 4E5
            BBB File Opened:
            1/1/2014
            Years in Business:
            10
            Business Started:
            1/1/2014
            Alternate Business Name
            • RiskTech Insurance Service inc.
            • Beyond Insurance Inc.
            • Crawford Agencies
            • Atrix Insurance Management Inc.
            • Crystal Clear Insurance Brokers Ltd.
            • MKM Insurance Inc.
            • Excel Insurance Group Lloydminster Inc.
            • Sheppard Insurance Servie and Risk Management Inc.
            • Treasures Insurance & Risk Management Inc.
            • Dyberg Insurance Group Inc.
            • Forefront Insurance Inc.
            • Excel Insurance Brokers (Metro Vancouver) Inc.
            Business Management
            • Robyn Lisowski, Executive Assistant
            • Douglas Morrow, Owner
            • Scott Treasure, Owner
            • Grant Sheppard, Owner
            • Karen Dyberg, Owner
            • Lareese Graf
            Contact Information

            Principal

            • Robyn Lisowski, Executive Assistant

            Customer Contact

            • Robyn Lisowski, Executive Assistant
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            26/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I contacted excel insurance to cancel my policy and change the banking information on May 31,2023. I Was informed i would get a letter from the insurance company as to how much I owed and that not to worry all future payments would come from my personal account, instead of the account it was originally setup with. I had given them my personal account information for the payment to come through. I called excel a week later and told them I haven't received any correspondence yet. 3 weeks later I received a bill for more money than what I was told. I find out hey tried taking the money from my closed business bank account and I got 4 NSF fees of $45 totalling $180 from my bank plus the insurance company has also charged me an nsf fee of $80. My last payment was only $170.53 which was in my personal account. I have asked excel insurance to cover the nsf as they has taken it from the wrong account. Was told that they would not cover any nsf fees even though it was clearly their issue as I had given updated banking information.

            Customer Reviews

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            Local BBB

            BBB of Central & Northern Alberta

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            BBB Reports On

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