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Find a Location

Screen Savers Plus has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Screen Savers Plus

      11511 160th Street NW Edmonton, AB T5M 3V9

    • Screen Savers Plus

      1957 Garnett Way NW Edmonton, AB T5T 6T6

    Business ProfileforScreen Savers Plus

    Door Screens
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Screen Savers Plus has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Screen Savers Plus

        11511 160th Street NW Edmonton, AB T5M 3V9

      • Screen Savers Plus

        1957 Garnett Way NW Edmonton, AB T5T 6T6

      Location of This Business
      11511 160th Street NW, Edmonton, AB T5M 3V9
      BBB File Opened:
      24/4/2012
      Years in Business:
      17
      Business Started:
      29/1/2007
      Business Management
      • Arthur Boutin, Owner
      Contact Information

      Customer Contact

      • Arthur Boutin, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      L. H.

      1 star

      18/04/2023

      STAY AWAY FROM SCREEN SAVERS PLUS!!I had a sliding patio door rescreened by Screen Saver Plus. Following the job, the door would not slide. When I contacted them, they immediately told me a needed a new door. Strange considering it worked fine before this company rescreened it!After several emails, the company agreed to send someone, at my expense, to look at it. Instead of paying Screen Savers Plus, I had another company look at it. The problem turned out to be that the door had not been properly reseated in its track after the rescreening.This company does shoddy work and offers absolutely no customer service following the completion of the job. The review I left on Screen Savers Plus website was removed. That explains how the company has a 4.5 star rating, it removes reviews that are not positive.BEWARE OF SCREEN SAVERS PLUS!!

      Screen Savers Plus Response

      19/04/2023

      Dear *****, we apologize for any inconvenience caused and appreciate you bringing this issue to our attention. We would like to clarify that we did not remove your review from our website. At Screen Savers Plus, we value all customer feedback and strive to deliver excellent service.We have attempted to contact you by phone and email several times to address the matter, but unfortunately, we were unable to reach you. We remain committed to resolving the issue and making things right. Please contact us at ************** at your earliest convenience so we can discuss possible solutions.Thank you for your understanding, and we look forward to hearing from you.

      Customer Response

      25/04/2023

      You stated that your company tired to contact me by phone and email several times and were unable to reach me. You called and left a message one time and emailed once after I had already solved the problem at my own expense (both attempts came after I posted a negative review of your company). I replied to your email stating very clearly that I had paid to find the solution to the issue and I no longer wanted to deal with your company. I am certain reimbursement of what I paid your company is not a consideration as you were not willing, in the beginning, to even send someone to evaluate the problem.As for the removal of the negative review, I wrote it, I posted it, it disappeared and then (following the BBB posting where I stated it was removed from your website) it reappeared. Ill leave it to potential clients to infer as they will what might have happened.

      Customer Response

      25/04/2023

      You stated that your company tired to contact me by phone and email several times and were unable to reach me. You called and left a message one time and emailed once after I had already solved the problem at my own expense (both attempts came after I posted a negative review of your company). I replied to your email stating very clearly that I had paid to find the solution to the issue and I no longer wanted to deal with your company. I am certain reimbursement of what I paid your company is not a consideration as you were not willing, in the beginning, to even send someone to evaluate the problem.As for the removal of the negative review, I wrote it, I posted it, it disappeared and then (following the BBB posting where I stated it was removed from your website) it reappeared. Ill leave it to potential clients to infer as they will what might have happened.

      Local BBB

      BBB of Central & Northern Alberta

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