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Find a Location

Nevi's Embroidery has 1 locations, listed below.

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    Business ProfileforNevi's Embroidery

    Embroidery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    102 Westmount Center Mall, Edmonton, AB T5M 3L7
    BBB File Opened:
    25/11/2009
    Number of Employees:
    1
    Business Management
    • Nevi
    Contact Information

    Principal

    • Nevi

    Customer Contact

    • Nevi

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I made an order from Nevi’s Embroidery at West Edmonton Mall, Edmonton AB. The order was forced prepaid - meaning she asked me to pay in full assuring everything would be as I requested. When I received my order it was not how i ordered it and I contacted via email as the owner was not in at the time. She said there is nothing she can do and refuses to give me a refund or remake my order. If you see the google reviews she has done this many times! This company scams people and that is not ok! It has been going on for years

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nouha T

    1 star

    24/06/2024

    Awful service! I went in on a Sunday afternoon asking to order a custom shirt for the next day. They assured me after asking numerous times that it would be done by the next morning at 11am. I got there at 11:30 and not only was it not done but the person who does them was off that day. I was pretty upset as I needed the shirt for that day. The owner said she can have it done by the next day but I wouldnt need it at that point. I told her this was awful customer service and I want my money back and thats when the theatrics started! She started screaming at the top of her lungs that I know nothing about awful customer service! She then proceeded to throw $42 at me however I pre paid $44.10!! I told her I wanted the extra $2.10 back and she said I left that as a tip! So I said a tip for what I never received my product and I want my money back! She started screaming more and eventually went to the cash and gave me $2.10. I could write more as her behaviour was absolutely insane.

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