![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforNorthen Woodworks
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transactions: 20/12/2022 - $680.40 deposit 10/01/2023 - $100.80 delivery 18/01/2023 - $ 1822.00 balance owing total - 2604.00 I ordered through fb speaking to whom I presume in the manager a coffee table, dining table w/ 6 chairs and entrance table. In the order the color was specified but no the type of wood. My dispute arises within less than a month my coffee table has so many dents it is nearly destroyed. In speaking with the company they said it was my fault for having a table with soft pine. Soft pine was not discussed through ordering on fb nor communicated that the wood was not durable. The company refuses to give me a refund for the product I can no longer use. My dining table and chairs are made of the same material and will soon me in the same state as my coffee table.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.