Additional business information
Of the complaints processed by the BBB since opening its file on LawDepot TM, nearly all of the disputes result from misunderstandings concerning the site's access to forms that could have been avoided if the purchasers had read and understood the licence types and pricing policies. The BBB urges consumers to read and understand all of the site's policies before selecting a licence or creating forms.
Law Depot offers licence types, each of which has a different cost, and access limit. Many consumers select the Trial Subscription, which is offered for free for one week. This trial must be cancelled within the free week in order to avoid monthly subscription charges. Complaints filed with BBB show that consumers neglect to cancel during the trial period, and are unhappy when they notice the charges on their credit card.
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At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Headquarters
- 209 9644 54 Ave NW, Edmonton, AB T6E 5V1
- BBB File Opened:
- 7/8/2003
- Years in Business:
- 40
- Business Started:
- 31/7/1984
- Business Incorporated:
- 30/7/1984
- Accredited Since:
- 2/8/2003
- Type of Entity:
- Corporation
- Alternate Business Name
- Sequiter Inc.
- Business Management
- Ken Sawyer, CEO
- Chris Bordato, Manager of Business Development
- Miss Cally Fung, Customer Support Manager
- Contact Information
Principal
- Miss Cally Fung, Customer Support Manager
Customer Contact
- Miss Cally Fung, Customer Support Manager
- Additional Contact Information
Fax Numbers
- (780) 436-2999Primary Fax
Website Addresses
- (780) 436-2999
Customer Complaints
107 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/04/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
58 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michele G
1 star08/07/2024
LawDepot™ Response
12/07/2024
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