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Find a Location

Yes Plan Auto Finance Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforYes Plan Auto Finance Inc

    Loan Modification

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mortgages and Car Loans

    Business Details

    Location of This Business
    16830 107 Ave NW Unit 100, Edmonton, AB T5P 4C3
    BBB File Opened:
    5/6/2014
    Years in Business:
    8
    Business Started:
    1/11/2015
    Number of Employees:
    4
    Alternate Business Name
    • Yes Plan Financial Inc
    • First Access Funding Corp
    Business Management
    • Mrs. Jennifer Kuntz
    Contact Information

    Principal

    • Mrs. Jennifer Kuntz

    Customer Contact

    • Mrs. Jennifer Kuntz
    Additional Contact Information

    Fax Numbers

    • (780) 733-0656
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/06/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Me and my daughter have been paying on a Lease since June 2018 and when my daughter inquired about the end date of the lease, as she was purchasing it with $1,300.00 buy out at the end, they informed her that the lease does not end till December 2023 which is a different date on the lease (June 30, 2023 end date). She told them that the lease stats an end date of June 30, 2023 they told her that they can change it without our permission (which I do not think that is legal). We both have asked for a manager to call us numerous times and we have never received a call back, when my daughter called today June 22, 2023 and asked for a manager to call her (again) she was told that the manager will tell you the same thing, that the lease ends Dec 2023 then the $1,300.00 after that. I would like this dealt with as soon as possible as I am not going to pay something that I do not need to. My Daughter has not missed a payment, she might have been late a few times but always made sure to pay it and now they are effecting my credit by putting that she missed 2 payments but when I called on June 5 they said everything was up to date as my daughter even paid the NSF fees that we requested a manager to call about over 2 years ago.

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill D

    1 star

    11/07/2024

    The worst company ever. How can you have an auto finance company but not promptly remove liens or help customers with buy outs. Any new car dealer that uses this company to manage loans should be ashamed of them selfs. Most un professional company Ive ever dealt with.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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