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ComplaintsforHelping Hands Family Movers Inc
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Complaint Details
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Initial Complaint
09/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Loosing my couch legs to my sectional 5 legs this belongs to my lounger part of my sectional. I've tried resolving the issue peacefully to no prevail. I have informed him that I will be emailing him for reimbursement of the cost of getting my legs back. This is a couch that has been discontinued as well. He mentioned over call that I would have to pay him $150 for him to come look for my couch legs for his employees negligence. He has been very standoffish towards the situation and has acted very unprofessional. Please ignore the messages that retain other information not needed for this case and just focus on his general responses towards me. I would like to be reimbursed for the cost of the sectional leg cost.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.