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Find a Location

Don Wheaton Chevrolet Buick GMC Cadillac Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDon Wheaton Chevrolet Buick GMC Cadillac Ltd

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1963

    Years in Business: 63

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    New Vehicles, Used Vehicles, Auto Parts

    Business Details

    Location of This Business
    10727 82 Ave, Edmonton, AB T6E 2B1
    BBB File Opened:
    11/1/1963
    Years in Business:
    63
    Business Started:
    1/1/1961
    Business Incorporated:
    1/1/1961
    Accredited Since:
    11/1/1963
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of B1037395 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    BBB records show a license number of B1032564 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    BBB records show a license number of B1032563 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    Number of Employees:
    101
    Alternate Business Name
    • Don Wheaton Group
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Troy Sorge, General Manager
    Contact Information

    Customer Contact

    • Troy Sorge, General Manager
    Additional Contact Information

    Fax Numbers

    • (780) 431-5501
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    17/03/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    *** **** ***** ***** ***** ******* ****** ************ *** ****** ******** ******** March 9, 2022, I (****** *******) had inquired about a NEW 2021 Chevrolet Colorado ZR2 Crew 4x4 Nav Capable Heated Leather 4WD Cab Pickup - Stock Number Y0631 all in price $50, 995. Initially my friend (**** ******) and I were conversing with ***** ****** and had started the finance process over the phone site unseen. ***** had requested a $1,000 deposit to “hold” vehicle (stock number Y0631), payment was given via credit card, March 9, 2022, no deposit agreement was sent to myself (****** *******) indicating length of hold, vehicle information or information pertaining to the deposit itself (refundable / non-refundable). March 10, 2022, ***** texted me and requested I send her my drivers license, asked me to fill out the credit card auth form and application for finance. ***** then told me she had processed the payment for the hold, she had said “I have the truck secured” and have passed this file to our ******* ******* *** ******. I had let ***** know that I had a current finance that was written off and supplied the proof of loss from my insurance company. On the supplied document via ********* my name, VIN and replacement payout amount was on this document, I also supplied confirmation that cheque was issued to payout current SDA loan. ***** then proceeded to ask if a larger down payment was required how much could I put down, initially I had said $2,500 but if that wouldn’t suffice, I’d be willing to put more down to move the finance along. She replied that *** ****** was working on the finance, and all was moving along. That day I have received a call from *** ****** asking if I was able to give $10,000 down, I had said yes and was willing to go as high as $20,000. Tim had said perfect, I will be in touch right away. Saturday March 12, 2022, at 9:13 am ***** texted me and asked for two most current paystubs which I had immediate sent. Same day at 1:15 pm I had texted *****
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gurmeet A

    1 star

    24/06/2024

    I bought ******************************************************************************************************************************************************** there top notch approved paint shop they kept vehicle for almost three weeks came out with sloppy paint job and more damage then before sale department is blaming service and vice versa both are s***** department even Cadillac customer service is more worst now I am stuck with brand new Escalade only 4000k after 3 months no resolution. I will not recommend anyone to deal with this badly reputed dealership

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