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          Southgate Audi LP has 1 locations, listed below.

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            Business ProfileSouthgate Audi LP

            New Car Dealers

            Contact Information

            1235 101 St

            Edmonton, AB T6X 1A1

            Email this Business
            (780) 462-2834

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            1235 101 St, Edmonton, AB T6X 1A1
            Email this Business
            BBB File Opened:
            12/7/2010
            Business Management
            • General Manager
            Contact Information

            Customer Contact

            • General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            22/10/2021

            Complaint Type:
            Order Issues
            Status:
            Answered
            We were in the market for SUV and entered negotiation with ********* Audi for 2021 Q7 on Oct 20, 2021. We reached agreement with their sales person (Harry X*) on final sale price, after he got approval from his sales manager Jason H***. We received signed copy of sales agreement (bill of sale) from Mr. H*** on Oct 21, 2021. Subsequently Southgate Audi informed us that they will not honor the signed sales agreement because their "upper management" does not like the deal. Mr. H*** further claimed that they are free to cancel the agreement since no money changed hands. We believe the sales agreement should be honored as soon as signed. It is unfair for Southgate Audi to unilaterally cancel the signed agreement with no valid cause. **** ****** ** **** ** *** **** ********* ********* *** **** ******* * ********* *** *** ******* ** *** ******** ******** ** ****** ** **** *** ** * ****** ***** ********** *** ****** *** ********** *** * **** ***** ********* *** *** ******* *** ******* ******** ****** *****
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Ashwajit k

            29/06/2023

            Respected sir/madam,I am ***************************** a loyal customer of **** brand since 2020 I owned **** Q7. On December 8, 2022 I order **** E Tron and I paid $2000 deposit on it. My sales manager his name is *********************,he emailed me after one month and said that **** etron model has discontinued and he push me for the another new model of **** Q8 etron till I get convinced by him. I emailed him back and said I dont have a budget for this car and I dont want to go with **** Q8 E Tron, but he convinced me. Last month (May 2023) dealership called me and give me a test drive on **** Q8 E Tron sport back which is not the same model what they ordered for **** attended EV clinic of **** as well. After test drive and attending clinic I decided not to go with **** Q8 etron because I dont like it. On Friday, 23 June I asked my sales manager *****, and asked him my deposit money back but he refused to give me. When I signed the paper for **** etron that time he said,"**** is a big brand and if you dont like the car upon arrival we will not going to hold your money and will refund it. " That is the reason I signed the paper. The new **** Q8 etron which they order for me, its not arrived at dealership yet and is still in the transit. When I booked the **** E Tron in December 2022 they said your car will be arrive in February or March 2023 , but it got discontinued. They failed to give me delivery of my E Tron in March. When I talk to a sales manager his name is ***************** he was very unprofessional and rude with me. I ask him a paper photo copy which I signed when I deposit $2000 for **** E Tron but he avoid the subject and did not give me a copy of the paper. I thought **** is really a good company and that is the reason I was referring my friends coworkers to **** and still they are giving me this kind of treatment which is unfortunately sad and I am very disappointed. Please give me a justice and kindly investigate the matter and give me my refund of $2000.

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