ComplaintsforTree Time Services Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
21/06/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I pre-ordered three tree seedlings from *********** on January 15/2023. The seedlings were shipped to me in mid-May. Of the three trees I planted, one of them did not survive even a month. The leaves were dried out & wilted. It never took off. When I contacted ***********, they advised that since there were leaves on the tree, it was essentially out of their hands, and they refused to help a paying customer (me). So, as per my promise to them, I'm have filed a dispute with my credit card, and I'll be seeking to file a small claim in court. Clearly this isn't about the money, as I'll be spending more money to file said claim.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.