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Complaint Details
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Initial Complaint
27/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
*** passed away on feb 7'23, at an apartment managed by Ayre & Oxford inc who continued to use the electric account for several months without terminating which ran into the hundreds of dollars, charged for replacing appliances yet did not give valid reason why, nor will return phone calls about it. there has been several attempts to reach out and a promise from a one *****, that accounting, pictures and evidence will be forwarded and have not since may'23. The issue remaining is there are no funds to settle the account of a dead man, and the management company wants to pursue while the bankruptcy continues. there has been four months of electric utility charges from ***** to a dead man, whom they will not refrain from collection, even though they have the evidence. Both Ayre & Oxford and ***** appear to be making a claim on a dead man.Initial Complaint
10/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On January 1, 2022 I was charged one months rent of $745 which was taken out of my bank account via tenant pay with the confirmation number *******. I have not been a tenant at their property since September 30, 2021, ** ********* * *** ******* *** ******** ** *** *** ** ***** ********** The building has since changed ownership but I have called both companies to resolve this situation and they have both told me to contact the other company to resolve my problem.
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Contact Information
203 13455 114 Avenue NW
Edmonton, AB T5M 2E2
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.