ComplaintsforMr. Rooter Plumbing of Edmonton
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Complaint Details
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Initial Complaint
24/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired Mr. Rooter to repair our collapsed sewer line from front of house to the city hook up. They completed the repair on February 17, 2023. They ruined our front walkway, one side of our lawn and city sidewalk. What was left was thousands of dollars in damages. The front bed beside our front steps are sunken by approximately 3 feet to the point that our railing has collapsed. By the front steps walkway, it has sunken by one foot. We do not feel that this is a finished job and had Mr Rooter come back to look at it. They told us that this is normal which we vigorously disagree. Total cost of the repair was approximately $12,000 and feel that Mr Rooter should ve accountable for the huge amount of damage.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.