ComplaintsforSentinel Self-Storage
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Complaint Details
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Initial Complaint
28/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I’ve had a boat three storage units in total with this company at the time I’m about the beginning of October 2023 I had a 10 x 10 loaded with everything I owned and I was incarcerated for three weeks. I have proof of that during that time, I was robbed of everything. I told the manager of the office he further gave me instructions on what to do. Call cops to police report write down everything that was missing the cops went down there watch the video later came and seen me told me it was for sure a break and enter so they gave me a police report. I brought it back to the storage and I’ve been waiting for three months for my $5000 cause that’s what I paid for insurance. I just got off the phone with them today. The manager that is he says I’m getting nothing because I was terminated due to coming to my other storage unit a couple times after closing he gave me a warning for that. I didn’t do it again a week later I got a termination.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.