ComplaintsforFancy Windows Mfg. Inc
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Complaint Details
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Initial Complaint
23/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Warrantee on Windows. My house is a new build. 4 1/2 years old. They keep installing complete garbage. The seals keep going. They have changed the windows twice. They came May 19/2022 to measure all the windows to replace them. They said it would be 4 weeks. I then called. Then they said 16 weeks. I called in September. They forgot about me. Said it would be 6 weeks. But they were on it. Called November 4 as they requested. Said it would be 6 weeks. Called December and said they were manufacturing them on the 15th. I called 16th. Still nothing. Called January 4. They said they would stop giving me the run around, they would be manufactured on the 11th and would install the week of 16th. I called the 16th. They said they would call back with an update. Still nothing. No call back. Nothing.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.