ComplaintsforAtomic Roofing & Renovations Ltd
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Complaint Details
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Initial Complaint
15/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired to put new shingles on the roof. Workers dragged heavy tarp across 2 year old deck and ruined the deck boards. Contacted owner of company and he told me he would do whatever I wanted to make it right. We told him we wanted new deck boards and $500 towards labour. This is a massive deck and was quite costly to build so we thought this was more than fair. The owner stated that he would only offer sanding and staining of our pressure treated deck. I told him this was not an acceptable compromise as I do not stain my decks(just use water seal) and because it was only two years old! He has since ignored my texts and emails. I have not received any response from him since I told him I did not want the deck sanded and stained.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.