Business ProfileforOkotoks Lawn and Garden

In the spring of 2023 a request was made for spring cleanup and grass cutting services from Okotoks Lawn&Garden. The first cleanup service occurred May 15/2023. On that day, which we were not notified the service would commence, we were not home from the hours of 9am to 3pm. When arriving home we find a crew of 3 people finishing up work. Upon reviewing the work done, it was found only one part of the lawn was power raked and some grass trimming wasn't complete. This concern was voiced to the business owner who assured us that on the next visit the power raking would be completed. When the second service arrived May 24/2023, they only performed grass cutting because they didn't have the equipment to perform power raking.The invoice #**** came with the following break down;1st visit was for "Spring Clean up" at a charge 8.65qty by $60 for a total of $519. 2nd visit was for "Lawn Maintenance (and completion of spring clean up due to machine issues on first visit)" at a charge of 5.98 qty by $60 for a total of $358.80. We contacted the business owner again and voiced our concern regarding the quality of work and lack of completion. This discussion became heated. We advised that the service was not fulling completed and payment would reflect that. We paid 2x$358 which is for grass cutting only since the power raking were never completed.