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            Business ProfileLeduc Hyundai

            New Car Dealers

            Contact Information

            7014 Sparrow Drive

            Leduc, AB T9E 8A5

            Visit Website
            (780) 986-3311

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            7014 Sparrow Drive, Leduc, AB T9E 8A5
            BBB File Opened:
            20/11/2013
            Business Management
            • Raymond P, Social Media Specialist
            • Barry Bean
            • Dan Duggal, General Manager
            • Ralph Stotschek
            Contact Information

            Principal

            • Raymond P, Social Media Specialist
            • Barry Bean
            • Dan Duggal, General Manager
            • Ralph Stotschek

            Customer Contact

            • Raymond P, Social Media Specialist
            • Ralph Stotschek
            Additional Contact Information

            Fax Numbers

            • (780) 986-6280
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Purchase a used 2016 **** Escape from the dealer. There were issues with the vehicle that were addressed that needed repairs. It was arranged for the following weekend to come in for repairs. Brought the vehicle in for repairs and was told when I arrived that they are unable to do it on the weekend. I told them that on my way home the cruise control was not activating Something that was not recognized during the "inspection" .I advised I am only available on the weekends as my work schedule doesn't fit for me to drive there and not have an alternate vehicle. During the time the power steering stopped working (within 5 weeks of purchase) I brought to the dealership to address issue they had to send to **** because they were unable to diagnose the issue. Which makes sence they were not able to detect the cruise control failure if they are unable to diagnose it similar to the power steering. If you don't have the equipment to diagnose it how can you say it was working properly. When the power steering went out (while driving) I slide and bumped the curb causing damage to tire. I replaced with spare. I was advised by the service rep there that I should call my insurance because that may have caused it. After contacting **** dealerships to determine if this was even possible they said it isn't.
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

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            Most Recent Customer Review

            Timothy B

            19/07/2024

            Stay far away from this dealership!!! ************** has no clue what they are doing and customer service is NIL!! Taking car to an independent shop that specializes in Hyundai, to get service report stating what my car is doing. Paid $250 labor plus $175 rental car for them to tell me that they could not reproduce my concerns. They never even followed up by phone to see if I had same problems. I sent text to service representative 5 min after picking up car to mention that I have ALL the same problems!Not once did I talk to technician during all of this; now Im forced to spend money at independent repair shop to get statements on what my car is doing.its a 2024 !I will never buy another Hyundai and will never take my car to a dealership unless its warranty or recall; but Im pretty sure they will not do any warranty work for free!!Run away from Leduc Hyundai as fast as you can!!!!
            Read 3 More Customer Reviews

            Local BBB

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