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Find a Location

Leduc Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLeduc Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7014 Sparrow Drive, Leduc, AB T9E 8A5
    BBB File Opened:
    20/11/2013
    Number of Employees:
    1
    Business Management
    • Raymond P, Social Media Specialist
    • Barry Bean
    • Dan Duggal, General Manager
    • Ralph Stotschek
    Contact Information

    Principal

    • Raymond P, Social Media Specialist
    • Barry Bean
    • Dan Duggal, General Manager
    • Ralph Stotschek

    Customer Contact

    • Raymond P, Social Media Specialist
    • Ralph Stotschek
    Additional Contact Information

    Fax Numbers

    • (780) 986-6280
      Other Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchase a used 2016 **** Escape from the dealer. There were issues with the vehicle that were addressed that needed repairs. It was arranged for the following weekend to come in for repairs. Brought the vehicle in for repairs and was told when I arrived that they are unable to do it on the weekend. I told them that on my way home the cruise control was not activating Something that was not recognized during the "inspection" .I advised I am only available on the weekends as my work schedule doesn't fit for me to drive there and not have an alternate vehicle. During the time the power steering stopped working (within 5 weeks of purchase) I brought to the dealership to address issue they had to send to **** because they were unable to diagnose the issue. Which makes sence they were not able to detect the cruise control failure if they are unable to diagnose it similar to the power steering. If you don't have the equipment to diagnose it how can you say it was working properly. When the power steering went out (while driving) I slide and bumped the curb causing damage to tire. I replaced with spare. I was advised by the service rep there that I should call my insurance because that may have caused it. After contacting **** dealerships to determine if this was even possible they said it isn't.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dennis S

    1 star

    09/07/2024

    The sales **** told me all sorts of things that were not true. The $500 up front service package is simply a shell game designed to extract all kinds of money out of my pocket. I am going to end up paying the original $500 plus about $447 for 3 oil changes. They seem to think this is normal.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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