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Find a Location

Schwab Chevrolet Buick GMC Ltd. has 1 locations, listed below.

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    Business ProfileforSchwab Chevrolet Buick GMC Ltd.

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6503 Sparrow Drive, Leduc, AB T9E 7C7
    BBB File Opened:
    21/5/1992
    Years in Business:
    32
    Business Started:
    1/11/1991
    Business Incorporated:
    19/7/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of B201459 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    Number of Employees:
    41
    Business Management
    • Willa Schwab, Controller
    • Darrell Schwab, Owner
    • Barb Iwanicka, Controller
    Contact Information

    Principal

    • Barb Iwanicka, Controller

    Customer Contact

    • Barb Iwanicka, Controller
    Additional Contact Information

    Fax Numbers

    • (780) 986-1123
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    20/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In January, i brought my car in for a repair (oil leak). They made the repair, life was good. Less than 24hours later, my front crank shaft seal blew on hiway 2 and lost all my oil. Took it back to said dealership, they stood by their initial work, didn't think it was related to the first service but made the repairs and split it with me. Which I thought was reasonable. During my interaction with the consultant, a few details were spilled that left me feeling less than confident that they weren't cutting corners (it wasn't test driven post service and the area wasn't cleaned prior to trying to identify the first leak... little things) Not feeling thrilled with them, when I continued to have problems I chose to take my vehicle elsewhere at which point we got to the bottom of the issue. During the first service at schwab my oil was overfilled by 2L (thankfully this was documented on service orders) which blew the crank shaft seal and caused subsequent issues because they didn't catch their own error the first time and repeated it during the second service which caused subsequent power loss and poor function. They also failed to put my vehicle back together properly, causing vacuum leaks. So far, I have paid for their mistakes out of pocket twice. And despite the workorder corroborating the overfill, they do not seem willing to accept owness of the issues or willing to refund the crankshaft seal replacement which I believe I shouldn't have had to pay for, given that it blew following an overfill of oil which is exactly what would happen in an overfil situation. They have reimbursed me for the latest repairs at my new mechanics and supplied a part but are denying the overfill happened and are unwilling to refund that portion
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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