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ComplaintsforHaul Crate
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
15/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We purchased a c-can from this company and had arranged for a delivery date. They were adamant that we process payment to ensure they can secure the delivery slot. An e-transfer payment was remitted on Oct 16, 2023 with an automatic deposit and a delivery date was set for Oct 18th, 2023. No one delivered on Oct 18th and no one was answering their calls. Finally we got a hold of someone and they said that it would be delivered on Oct 20th, 2023. No delivery was made and we have made over 50 phone calls and send emails to the different emails provided, without a response. A police report was started.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.