Business ProfileforRenter's Choice & Management Ltd.

My first interaction with Renter’s Choice was very impersonal; me asking a question, and their realtor, Ted *******, ignoring it for DAYS, before ultimately answering it with the exact same four words “Go to the website.” When I finally filled out an application online, they went from ignoring me to mercilessly spamming my E-mail every 20 minutes with more listings that didn’t even meet my desired criteria. I found Ted abrasive, and extremely insensitive to my needs ** * *********************** ********** **** *********** ********** ************. Ted had advertised a “2 BR/1 BATH” with photos of a gorgeous yard, then their showing agent, Wayne, bait-and-switched me when I arrived, telling me the yard was “only to be used by the basement tenants” in spite of photos of the yard clearly being visible in Ted’s ad. Their application clerk Kelsi (not to be out done by the friendly and honest nature of her colleagues??) asked me for a plethora information including but not limited to my bank account log in information and password. Because of how terrible the housing crisis in Lethbridge currently is and how much of a monopoly they currently have on the listings, I gave them it. But SOMEHOW, I (34, female, non-smoker, non-drinker, perfect 720 credit rating, not so much as a parking ticket to my name, glowing references from both my current landlord as well as a prior one, and only one senior chihuahua the size of a shoe with no teeth) was not up to their standards. My application was rejected- not just from renting the “2BR/1BATH” (with no yard/but really yard), but from renting ANY SUITE, EVER, from Renter’s Choice. Failed to show any compassion towards somebody with different abilities, displayed deceptive and predatory business tactics, asked illegal questions, and, in the end- didn’t even give me the suite!! One star, my opinion, is one star too many but it won’t let me give them zero. They tarnish the name of landlords everywhere, and should be ashamed.