Business ProfileforChris Baker Plumbing Inc

I had a leak in a humidifier line on April 2nd. I was referred to ***** ****r Plumbing and he told me via text he had time in the afternoon to look at it for me. He arrived at 2pm and then left at 3pm to go to **** ***** to find a fitting that would go into my humidifier. He showed back up at 5pm where he told me he was unable to find a fitting and that he would use one he has in his truck. He finished up at 5:30 and left. I received a bill two days later for a total of $1,030.58. I was charged 4.5 hours for Service for a total of $517.50 I was charged for Consumables for $95 I was charged for Parts for a total of $319.00 My concerns are: 1.***** ****r was at my house for less then 2 hours but charged me 4.5. He charged me for driving around looking for a part that he “couldn’t locate”. But then ends up using a part he already had in his possession. I have questioned him on the hourly charge numerous times but I can’t get a straight answer. He had told me he was getting a part, he did not communicate with me that it would take 2.5 hours. I had to track him down at 5pm to find out where he was. 2.The parts do not add up to $319.00. We’ve asked for details in the bill but he has not supplied that for us and has stop communicating with us on it. He reiterated that he uses only the best parts but a 10 foot flexihose and a fitting and material for a copper pipe cannot equal $319.00 without a 1000% upcharge on the parts. He knew that I was a woman looking for an emergency plumber and he fully took advantage of my lack of knowledge. He never explained or laid out the additional costs to me and I feel like he took advantage of a vulnerable woman who need her water turned back on. He kept referring to a flood, which there was not. It leaked a little onto a cardboard box and I was able to clean that up with a towel. I have no damage at all as I was able to turn off the water right away.