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Find a Location

Why Knot Woodworking has 1 locations, listed below.

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    Business ProfileforWhy Knot Woodworking

    Woodworking

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9001 107 Avenue, Morinville, AB T8R 1C6
    BBB File Opened:
    24/2/2023
    Years in Business:
    4
    Business Started:
    2/2/2020
    Business Started Locally:
    2/2/2020
    Number of Employees:
    1
    Business Management
    • Lyndon Sernowski
    Contact Information

    Principal

    • Lyndon Sernowski

    Customer Contact

    • Lyndon Sernowski
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I sent the deposit of $350.00 for the build for this toddler mid-loft bed with stairs that could move and slide under the bed in a farm house style that would grow with my child August 12, 2022 with being told by ****** ********* **** ******** ************** when inquiring before hiring that the build would take him no longer then a month. In total We paid him $1,732.50 for this bed. that my father who inspected it said is completely unsafe after the stairs for the bed broke from under me on Feb 6th 2022. despite much back and forth face book conversations and much deflecting, ignoring and constant reasons/excuses and delays that as of Feb 24th (today) my father(who has agreed to talk to ****** on my behalf as i don't have carpentry knowledge) has not heard back from him for a date and time to drop the stairs off. Making us feel as he has no intent to resolve the problem properly for both bed and stairs and make any of this right(please note i have extensive pictures of what was done incorrectly). So at this time i would like to drop off the stairs and bed back off at his home and get a full refund as my father who has been a carpenter who built homes, and furniture. Then later was a furniture store owner who had to watch what he brought in and was sold, was safe is now making a new safer bed from scratch despite his own health concerns. Another concern being that he says/advertises on his Facebook business page he builds decks, fences, beds, tables etc but doesn't seem to realize there are codes for things upon questioning; i worry he could build a bed like the one he did for us and a child could get seriously hurt or killed due to the lack of knowledge, proper workmanship and lack of his personal accountability. Pls Call me The invoice i got was an emailed invoice over text. ****************************************************** To which my father pointed out that i was charged GST however on his invoice he does not have his GST number displayed on his invoice.
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