Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
18/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We used this business to do polished concrete floors in our new slab on grade home. We have paid their quoted price of just over 22 thousand dollars. On inspection we found that they did not grind the approx 70 corners to allow us to put baseboards on without grinding these corners ourselves or notching every baseboard. I have asked the owner what the normal procedure is regarding the corners and have requested they come and finish the job. Still waiting. I put a review on their website and Facebook and the owner phoned and threatened legal action if I continued with negative reviews. They also took longer than their estimated time of two to three weeks to do what they apparently call a completed job, putting us behind on finishing the rest of the project.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
7491 Edgar Industrial Bend
Red Deer, AB T4P 3Z5
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.