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Find a Location

Southside Dodge Chrysler Jeep Ram has 1 locations, listed below.

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    Business ProfileforSouthside Dodge Chrysler Jeep Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and used automotive sales and service. 

    Automotive parts, service, accessories and detailing.

    Business Details

    Location of This Business
    2804 50 Ave, Red Deer, AB T4R 1M4
    BBB File Opened:
    1/1/1973
    Years in Business:
    53
    Business Started:
    1/6/1971
    Business Incorporated:
    2/1/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of B200873 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    Number of Employees:
    85
    Alternate Business Name
    • Southside Dodge Chrysler Jeep & RV Centre
    • Southside Plymouth Chrysler Ltd
    Business Management
    • Rochelle Oakes, Controller
    • Matt Swainson, Vice President/General Manager
    • Taygan Anderson, Marketing Manager
    Contact Information

    Principal

    • Rochelle Oakes, Controller

    Customer Contact

    • Rochelle Oakes, Controller
    • Matt Swainson, Vice President/General Manager
    • Taygan Anderson, Marketing Manager
    Additional Contact Information

    Fax Numbers

    • (403) 346-9988
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been very patient with trying to get my warranty coverage for the repair on my vehicle. ****** has now burdened me with a bill for an engine repair (that has a history of issues since day of purchase) because he has it labeled as engine failure due to my fault which makes any warranty nil & void in the eyes of the area director. I have been very reasonable in preparing my case to them several times to demonstrate engine failure as the cause. (can provide more proof if you need this) To recap. They said I drove it overheating to cause damage to the engine when I did not. These engines have a history of engine issues such as what happened with mine. How can camshafts, lifters be damaged from overheating? How come there is no code to show overheating or just 5 days ago another certificate dealership cleared it to drive? camshafts and lifters do not get destroyed by an engine getting overheated.I brought it in for the loss of coolant .my main issue needed a deeper look into. One shop I thought fixed it. The same issue arose in 5 days. Finally, I had southside dodge find the root cause and am grateful for fixing it. But to say I drove it overheated. I came in to see them on Monday, Jan 23 2023 to negotiate my billing. I was told to come back another day. All I was looking for was a second opinion by a professional mechanic on why it was damaged and to have it approved by the area manager for warranty coverage. I am upset they suggested that I should have towed it to ***** in order for my warranty to be covered. The Jeep has been this way since the day I bought it. How it was manufactured is not their problem but I do expect help and assistance from the dealership to get things straightened out for repairs on a faulty engine so I can keep driving the vehicle. I just want the strong motor that is expected from a Jeep. Now I have a jeep that has an engine that dies on me at 60,000 KM, then again after 40,000 km when it was completely repaired.
    Read More

    Customer Reviews

    0 Customer Reviews

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