43 Customer Reviews
Review from Michelle F
5 stars18/05/2024
Naiads technicians, ******** and ****, did an amazing job replacing the original popup sprinkler system controller for our irrigation system and installing a new wireless Wi-Fi sprinkler control panel in a more ideal location in our garage. They also inspected our sprinkler system, made the necessary repairs, and turned it on for the season, so we didnt have to book another appointment. ******** and **** were friendly, knowledgeable, and efficient. We live in *************** here in ******* and would have no problem recommending Naiad Irrigation Systems to any of our neighbours.
Naiad Irrigation Systems Ltd. Response
21/05/2024
Hi ********, thank you so much for your 5 star review of our services. Were so pleased to hear that ******** and **** were friendly, knowledgeable, and efficient. We know how much work goes into replacing or maintaining your irrigation systems, and were glad we could make the transition to your new wireless Wi-Fi controller easy. It's our mission to make sure our customers in *************** and beyond receive the best service from Naiad Irrigation Systems, so thank you for recommending us to your neighbours. Sincerely, The Naiad Irrigation Systems TeamReview from Rachelle N
5 stars16/11/2023
Another quick and efficient winterization by Naiad Irrigation Systems. From full installation of our irrigation system years ago in Auburn Bay, to yearly winterizations and occasion maintenance, Naiad has always been great with communication, response time, and professionalism. *****, along with the rest of his crew, always go above and beyond and are really wonderful to deal with. Highly recommend!Review from Andrea P
5 stars11/11/2023
We are so grateful that Naiad came to our rescue for a late season sprinkler blowout! Exceptional & Friendly customer service/ reception + knowledgeable & helpful technician (Skyler) = guaranteed repeat customers! We will be using Naiad every year from now on! Thank you for your prompt and helpful service!Naiad Irrigation Systems Ltd. Response
13/11/2023
Hi ******, We are pleased that we were able to assist with getting your irrigation system winterized. Thank you for sharing your experience.Review from Karen S
5 stars22/10/2023
Great job came when scheduled, courteous and answered questions well, shut down sprinklers and left me contact info for any questions. Quick and simple - thanksNaiad Irrigation Systems Ltd. Response
30/10/2023
Hi *****, We are glad you had a positive experience. Thank you for taking the time to provide feedback.Review from Baldev J
5 stars18/10/2023
Matthew ****** did an excellent job on our water sprinkler.Naiad Irrigation Systems Ltd. Response
27/10/2023
Hi ******, thank you for taking the time to share your experience. We are glad ******* was able to take care of the winterization of your irrigation system. We appreciate your review.Review from Deb V
5 stars17/10/2023
Professional. A no worry experience for our yearly services and communication is excellent. We have used Naiad for many years and will continue to use them.Naiad Irrigation Systems Ltd. Response
18/10/2023
Hello **** ***** you for your very kind words. We are pleased you had a positive experience and we appreciate your feedback.Review from maxine O
5 stars06/10/2023
I am a new customer and have never had an ********************** system before. Upon arriving in this new-to-me house I booked Naiad and they were exactly as promised. They have a video (for dummies) showing prep required prior to their winterization visit. The video was great! Thank you!Naiad Irrigation Systems Ltd. Response
10/10/2023
Good Morning, Thank you for your kind words. We are glad we could assist in making your first irrigation experience a positive one. Thanks for letting us know our pre-winterization video is effective and was helpful.Review from Ron N
5 stars06/10/2023
Have used Naiads irrigation blow-out service for a number of years and never had any issues. Always received reminders, notifications, and follow ****Naiad Irrigation Systems Ltd. Response
10/10/2023
Hi ***, Thank you for the great rating. We appreciate your taking the time to share your feedbackReview from CURTIS J
5 stars06/10/2023
We have been customers of Naiad Irrigation for over 10 years. They are always on schedule and if there are any issues found they notify us and we get to make the decision on how to proceed. Always our go to irrigation company!Naiad Irrigation Systems Ltd. Response
10/10/2023
Good Morning ******, Thank you for being a loyal Naiad client for the past 10 years. We are thrilled to hear that we are still your go to provider. We always appreciate hearing from our clients.Review from TH M
5 stars05/10/2023
We have been using Naiad for sprinkler fall blowout services for over 10 years. Great job always ontime and schedules are followed. Even in bad weather they come back and ensure that the job is completed correctly.Naiad Irrigation Systems Ltd. Response
10/10/2023
Good Morning, Thank you for the great review. We are pleased that you had such a positive experience over the past several years and we look forward to continuing to service your irrigation system for many more.
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