Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Maki and Sons Moving has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMaki and Sons Moving

    Moving and Storage Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Moving and packing

    Business Details

    Location of This Business
    St. Albert, AB T8N 2N8
    BBB File Opened:
    29/4/2021
    Years in Business:
    3
    Business Started:
    26/8/2020
    Type of Entity:
    Partnership
    Number of Employees:
    5
    Business Management
    • Seth Maki, Owner/Partner
    Contact Information

    Principal

    • Seth Maki, Owner/Partner

    Customer Contact

    • Seth Maki, Owner/Partner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 13th I met with the movers Maki & Sons Moving at my home in St. Albert. I hired them to move my entire house into storage while I continued to house hunt. There was one piece of furniture I asked them to take apart before they moved it and they refused and decided to partially take it apart to make it more manageable, but also leaving it vulnerable to damage. While they were moving it it was wobbling around and, since it was press board material, I knew damage was inevitable. They still decided to move it without taking it apart. The piece of furniture was a day bed that was very heavy and large. When they put it into the storage unit they stacked boxes and containers inside of it and on top of it which caused much more damage than from just moving it. I purchased moving blankets for them to use to wrap my furniture, which they didn't use for most of my furniture. They used theirs to move my stuff, but unwrapped and jammed my furniture into the storage unit unwrapped. I told them to please not force my belongings into the storage unit, because I would rent a second unit to avoid any damage. They still decided to force everything into it trying to make it all fit taking even more time than they already had. I still needed to rent a second unit for a few boxes, which was preferred because it would have been much more cost effective than all the damage incurred because of jamming it all into one. So, even though I was skeptical about their ability and saw how they treated my belongings I felt I needed to hire them again to move me into my new home so they could see the damage and be held responsible for it. Multiple items missing. Daybed so damaged it's not usable. Some degree of damage on most of my furniture. Seth came to my house to take the broken pieces and said he would "make it right". He makes excuses and does nothing to make anything right. He knows the cost of replacement and knows he's responsible for the damages but will not do anything about it.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KO G

    1 star

    29/09/2022

    This company is not willing to correct their mistakes. They are dishonest and any damage or missing things incurred on their time will be yours to deal with on your own. The owner lacks integrity and is a very talented excuse maker. There are honest movers out there, my suggestion is you find one of those.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.