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Find a Location

RCM Motorsports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRCM Motorsports

    Recreational Vehicles

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    184 St Albert Trail, St. Albert, AB T8N 0P7
    BBB File Opened:
    4/11/2009
    Years in Business:
    20
    Business Started:
    19/7/2004
    Number of Employees:
    19
    Alternate Business Name
    • RCM Auto Ltd
    Business Management
    • Shanon Conlon, Owner
    Contact Information

    Principal

    • Shanon Conlon, Owner

    Customer Contact

    • Tony Chilton, General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This is the second complaint i sent . did not see the first one show up. purchased a trailer through them april 2021. i was out under a lot of pressure to make the purchase by the owner . i was rebuilding my credit and would only qualify for high interest loan which i thought was bad idea s the female “finance “ person told me in ten months if i made my payments etc the lender would reduce my interest . this was said verbally to me when i went back to see the trailer again. i believed her . i now am stuck with a trailer with 26 percent interest on it . i have not made a dent in the amount i owe . ******** ( my creditor ) told me that what she said was false . on top of that - large dent in trailer i didn’t see because way it was parked -trailer was in an accident and that wasn’t disclosed - mechanical inspection they did was false . many things wrong with it - steps at front never stayed up we bungy cord . -door handle to bathroom literally fell off in my hand when we opened it - battery didn’t work -propane tanks expired - rust all underneath -to top it off when we blew a tire went to put on spare they provided … it doesn’t even fit the trailer . - awning completely peeled and one side doesn’t work ******** won’t help which i get and i’m now stuck with a trailer i can’t pay for . bring lied to in order to make a sale is disgusting . bill of sale many add ons that are a joke -700 prep fee : delivery ? *** was prepped ? I can’t trade it in on another model because the interest rate offered is even higher ( still building credit after bad divorce) i don’t recommend using this business . at one point when i first going the damage i had a mechanic give a quick estimate on repairs . sent email to them. they said pull it to a trailer place to get estimate . couldn’t do that at the time and never heard from them again. i have no idea what they can do. they will say she didn’t lie. maybe i’ll just get a lawyer

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chester M

    1 star

    06/07/2023

    My wife bought me an 2022 800 XC in July 2022. Its been in the shop 4 times. The 3rd time I paid for an axle not covered under warranty. Got it back and fan wouldnt work. It overheated. The bars would reach almost 90%. I took it back and **** tellls me I have to pay for them to rectify situation. I was very firm this time and demanded they pay for it this time. He said no. He calls back and attempts to appease his manager but laughs at my situation at the same time. He said thanks for your wallet. He says to take my business elsewhere. I had 2 other cfmotos from there and both were unreliable. He sounded like he had an audience because he was laughing confidently. This attests to what I believe is a lack of empathy and service towards their customers. He always reacts with spite as a motivation.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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