5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Chester M
1 star06/07/2023
My wife bought me an 2022 800 XC in July 2022. Its been in the shop 4 times. The 3rd time I paid for an axle not covered under warranty. Got it back and fan wouldnt work. It overheated. The bars would reach almost 90%. I took it back and **** tellls me I have to pay for them to rectify situation. I was very firm this time and demanded they pay for it this time. He said no. He calls back and attempts to appease his manager but laughs at my situation at the same time. He said thanks for your wallet. He says to take my business elsewhere. I had 2 other cfmotos from there and both were unreliable. He sounded like he had an audience because he was laughing confidently. This attests to what I believe is a lack of empathy and service towards their customers. He always reacts with spite as a motivation.Review from Jonathan A
1 star13/05/2023
I bought a 2023 cfmoto 950 ho ex here. It left their lot with a broken skid plate and no wireless winch controller, which is supposed to come stock with the new machines in ******. After assuring me they would make it right and send me a skid plate, they backpedal and tell me i need to take it to a dealer for warranty claim. They expect me to pay shipping for a skid plate, IF it's approved by warranty. Also they weren't transparent with the warranty, they told me it's 5 years, although it's only a year. They didn't even inform me i only have a month to purchase extended warranty. They also never offered the available ******** rebates Cfmoto had available. Very unimpressed with the poor customer service. Also within ***** of riding, the roll cage bolts started rattling out. When i went over them with an ***** wrench, not a single one was tight.Review from Richard J
1 star09/09/2022
They sold my partner a **** camper ,was fithy to say the least , was actually dated 2003,had to spend ****** on getting it delivered the trailer was deemed junk by the company that inspected it ,we were not even given a chance to see the camper before they forged signature on the contract ,the camper will cost ***** to fix .not even the cost of a whole new roof . Run from this company as fast as you can , so they can come back and pick it up shame on you for taking advantage on hard workers !!!!Review from Garry S
1 star23/07/2022
They would not provide prices or any details on the units they are trying to sell. Made me fill out a credit app before any info could be forwarded about any units in particular. They go under multiple business names. I receive unsolicited phone calls, emails, and private message from them now that they have my info.Review from Lyndsay M
1 star13/10/2021
Worst company ! Sold us a trailer that was full of water under floor. Told us they had fixed it but hadn’t!! Fixed what they thought we wouldn’t notice. We did notice when floor started rising. Company told us they would get us another. Totally went back on word. They came up with a ** story saying we had missed payments. Which we hadn’t. Please do not use this company. Scammers big time My family and I are left with a broken trailer and still paying for it. Disgusting. We were ******* out if this company.
RCM Motorsports Response
21/10/2021
We are aware of this situation and have attempted to trade this customer out of this trailer. There has been a payment missed and as a result the financial institution will not advance another loan. We will, with the customers approval, attempt to talk with the financial institution at a later date after a consistent payment history has been achieved in order to rectify this situation and help mrs M****** out of this and into a more suitable trailer.Customer Response
27/10/2021
This is certainly not the case and they know it. They received the payment that day. We have not missed any payment for our trailer. They sold us a piece of **** that was broken from day dot. They tried to sugar coat the trailer by pretending to mend the floor. I know we are not the first people they have scammed nor are we the last. They have sold us a useless trailer and now backtracking so they don’t have to get us another one. We have paid everything up to date and have all my receipts too prove. They are bad business. I would never deal with them again ! Nor would I want them to do this too other family’s trying to find a decent trailer. I’m so disappointed in this company. They have not tried to help us in anyway shape or form.
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