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ComplaintsforMidas Auto Services
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Complaint Details
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Initial Complaint
14/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Midas Auto Service Repair @ 32943 S Fraser Hwy. Abbottsford I brought my SUV in to get the air conditioning repaired. They said it would take a couple of hours to check it over. I came back about an 1 1/2 hours later. Margaret, the secretary behind the counter called in the Dave, who explained to me that they had to order a part, take a couple of hours to get the part. Back to the ***** **** **** to kill more time. They called me 3 1/2 hrs. later it's fixed. I go to pay the bill: $268.47... and she tells me that they did not need the part that they ordered. Great then it won't cost me mega dollars.. Here is the breakdown on the bill. 1 A/C Inspection $59.95 3 **** Refridgerant $59.85 1 Recharge $99.95 Shop Supplies & Misc. $19.95 ????? plus Tax PST $16.78 GST $11.99 While I'm paying the bill she tells me I have a year to bring it back if there is a problem they would fix it for no charge. I go out to my SUV, I notice that there is a half inch of oil on the passenger floor. ***** I grab my jug of oil that I had purchased earlier to do an oil change and the lid was loose. I go inside to ask what happened. Margaret calls Dave who worked on it by himself, who denies knowing anything about. Come on it wasn't like that when I brought it in. It's brand new bottle which I had not opened yet. By the way these oil jugs have a seal on the inside. Well they would not clean it up. He just walked away yelling at me for accusing him of doing this. I cleaned it up as best I could throwing all the oiled filled paper towels on their pavement, left very unhappy very mad .. Six weeks later lost all power to the air conditioner. Brought it back. They had it for 3 days could not fix it come, no charge. Took it to ********* **********. **** ***** ** **** ** **** *** * *** **** ** *** **** *** ********* ***** *** ******* *** *** * ***** **** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.