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Find a Location

Protect Paving Solutions Limited has 1 locations, listed below.

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    Business ProfileforProtect Paving Solutions Limited

    Paving Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Asphalt Repair and Maintenance

    Business Details

    Location of This Business
    2655 Janzen St, Abbotsford, BC V2T 2R7
    BBB File Opened:
    27/1/2021
    Years in Business:
    3
    Business Started:
    22/1/2021
    Business Incorporated:
    30/1/2021
    Type of Entity:
    Corporation
    Business Management
    • Eugene Verdon, Director
    Contact Information

    Principal

    • Eugene Verdon, Director

    Customer Contact

    • Eugene Verdon, Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    AGRRED WORK TO BE DONE AND QUOTES ON 23RD MAY 2021 DATE OF TRANSACTIONS - DEPOSIT PAID - 23TH MAY 2021 - PAID $2000 24TH MAY 2021 PAID $2000 25TH MAY 2021 PAID $1000 TOTAL PAID - 5000.00 THE BUSSINESS - MR EUGENE - HAD AGREED FOR WORK TO BE DONE AT OUR PROPERTY - *** ***** ******** ***** ********* - AT TOTAL $10,000 WE HAD AGREED ON PAVING THE SIDES OF OUR PROPERTY AND OUR DRIVEWAY WITH ASHPHALT. FULL REMOVAL OF ALL DEBRIES AND STONES AND MAKE THE AREA READY FOR PAVING. MAKE SIDE AREA STEPS AND COVER IT WITH ASHPHALT. THE COMPANY CAME AND STARTED THE WORK. AROUND JUNE 2ND THEY CLEARED ABIT OF THE ROOTS AND WEEDS AROUND. THEY MOVED STONES AND THAT WAS IT. FROM JUNE 4TH, EUGENE STARTED TAKING US IN CIRCLES. NONE OF HIS STAFF WOULD COME AND DO ANY WORK. HE HAD SO MANY ESCUSES SUCH AS BROKEN DOWN VEHICLE AND KEPT ON PROMISING US THAT HE WILL BE COMING. HE NEVER SHOWED UP. HE CAME AND GAVE ME A CHEQUE AND SIAD IF HE DOESNT START AND FINISH THE WORL WE SHOULD BANK IT. HE DIDNT SHOW UP. WE BANKED IT AND IT CAME BACK UN PAID. HE THAN AGREED TO THEN PAY OUR DEPOSIT BACK IN FULL HE HAS PAID $2500. BUT A BALANCE OF $2500 IS STILL PENDING ALSO HIS STAFF CUT A PLUM TREE WHICH WE HAD SPECIFICALY INSTRUCTED NOT TO CUT - HE HAD PROMISED TO REPLACE IT . HE DOESNT PICK OUR PHONES OR ANSWER OUR MESSAGES PLEASE HELP US GET THIS MATTER SORTED. AS WE ARE OUT OF POCKET AND WE WANT OUR MONEY BACK AS PROMISED
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter T

    1 star

    27/10/2021

    Protect your money and DO NOT invest with Eugene or Protect Paving Solutions… Very unhappy with the final product they have left me. This contractor has been hard to work with; scheduling and communication were the biggest issues. Many times, Eugene would schedule a date and time to work on our driveway but end up cancelling or not even show up. (Often times to work on other jobs or attend medical issues). This driveway has been worked on since early August but here we are in late October with a WORSE driveway than we originally had. Eugene was originally hired to remove tree roots on two parts of our driveway but ended up just removing the top layer of existing driveway and covering the existing roots with his new material. The rain washed away that new material and that was when we discovered he didn’t even remove any tree roots. Literally just covered the roots with road base to hide the roots… Additionally, the rain washed away most of the new driveway material leaving us with a WORSE driveway than before we hired Eugene and Protect Paving Solutions. Eugene offered to lay brand new asphalt over his recycle road base that would have costed 1.5x to 2x the material/labor costs of the original contract. We did not accept that solution as we offered an cheaper solution which was to remove his material he had lay down or return a partial refund. He has been unreachable via phone, text message and email.

    Local BBB

    BBB serving Mainland British Columbia

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