Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ACG HVAC Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforACG HVAC Inc.

    Refrigerator Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3909 Wood Ave, Armstrong, BC V0E 1B2
    BBB File Opened:
    6/6/2022
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello, *** * ** **** *** ****** **** ****** **** *** * **** ********* *** ** ****. I took possession October 6th, 2020. Before signing in front of the realtor, the owner said that he had installed a new air-condition unit. I ask if it worked and he said yes, very nicely. Busy with repairs and painting and it was cool, I never tried the air conditioner until the the heatwave in June 2021 , and it did not worm. I talked to *** a man that lives above me and he said, oh, yes there was a problem since the installed it, but I thought they had fixed it. **** * ***** **** *** *** ***** ***** ** *** ***** **** ******** ***** *** **** ********* Then I called Scott and ask what is the problem with the air conditioner, he said " that there is a slow leak since we installed it and we cant find the leak, we spent 2 days, 7 hours looking for it but could not find it" I called another air conditioner man from ******** to come in fill it up, he said that there is a leak somewhere and that they will need to open the wall to find it. I related that to Scott on the phone and I said "since you convinced *** to people in the units to install this air conditioner 6 were installed, one mine has a leak. I told Scott that as a business man, he needed to take responsibility to fix it since they knew that from the beginning that it was leaking. I bought this unit not knowing that there was a problem. So spring came 2022 and I called Scott to remind him to come and fix it. He sent a repair guy over and he said, there is a leak. a week later he return to try something new to plug the leak, he injected a foam that seals, but he said they would not know it it works. He filed up the unit with nitrogen again so it will be filled for this summer. He " said that this foam that he injected in something that he has not done before in air conditioners but before removing my tv and opening the wall , they wanted to try this." He walked out and last week I received a bill from Scott for $886.20.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.