ComplaintsforDollar Lash Club
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Complaint Details
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Initial Complaint
24/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 9 ordered false eyelashes from this company. Payment was made to my TD credit card Have not received product nor response from me emailing them Would like a full refund credited back to meInitial Complaint
28/12/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an online order on 11/26/2023 for a pair of lashes. I never received the order. After 7 business days, I grew concerned and called the customer service number that is on their public site. No one picked up so I left a message. I then tried again the following week. I then emailed them 3x in December 2023 and never received any response.Please issue me a refund.Initial Complaint
29/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of transactions (monthly subscription): Charged on: June 1, 2023 order #****** July 1, 2023 order #****** August 1, 2023 order #****** September 1, 2023 order #****** The status of all the orders either say awaiting carrier or not yet shipped. I’ve tried to reach out via email, phone and direct message on their ******** and ********* pages but I have not received a reply but they are still sending me advertisements emails which makes me believe they are still operating.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.