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Find a Location

Open Road Volkswagon has 1 locations, listed below.

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    Business ProfileforOpen Road Volkswagon

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3775 Lougheed Hwy, Burnaby, BC V5C 0J4
    BBB File Opened:
    19/4/2017
    Business Management
    • Ben Lovie, General Manager
    Contact Information

    Principal

    • Ben Lovie, General Manager

    Customer Contact

    • Ben Lovie, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    Most Recent Customer Review

    Lisa S

    1 star

    17/07/2023

    This is for ***************** in ********, because they won't stop calling me which is technically harrassment! This is also for Openroad, because I reached out to a manager at Openroad to help me. My ex kicked me out in 2021 & physically snatched the car keys out of my hand. Of course I got depressed & worried about my son, I left the car to my ex so my son could have a ride to school. Yup, the car's in my name. Since then my ex can't afford to keep the car, he's hasn't made payments almost monthly, & in that year I made a few payments, even though I've never had the car, because I thought of my son. I've emailed the manager at ************* in ********, asking for help in having the car returned to me. As of today I can afford to pay off the car, I just need it returned to me. ***** has helped, the *********** ignore me! Instead I get calls & letters every month. Thank God somehow I still barely function over the ******************** this causes in *** *** know my ex is not making payments as a way to bully me to finish the divorce process that HE started, I've already done more than my part by finding & directing divorce ************************* to him. Monthly **************** basically harrassment, doesn't return the car to me to pay it off! This is straight up financial abuse *** my ex not affording payments & not returning the car to me to pay it off, & enough is enough! Especially for my son, in the end this all does affect him, one of us parents needs to be financially stable to function!

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