Business ProfileforPrecise ParkLink Inc.
Current Alerts For This Business
As of November 29, 2019 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Misleading and/or Poor Signage Issue
Customer Service Issue
- Some consumers allege that they spoke with agents who are rude, unprofessional, unhelpful, and also they got hung up on multiple times
- Some consumers allege that the dispute resolution process has given them inaccurate information
- Some consumers allege that they are not responsive to their customers and received a response back either after a long time or went unanswered
Sales Issue
- Some consumers allege that they had limited options to choose in terms of hours of parking
- Some consumers allege that they were not aware that there is an administrative fee to process and get tickets voided
Technical Issue
- Some consumers allege that there are machine errors
- Some consumers allege that there are out of order machines not being fixed for a long time
Billing Issue
- Some consumers allege that their tickets were issued in error (e.g. paid but received tickets, never parked there but received tickets)
- Some consumers allege that ticketing agents mistakenly issue tickets
We offered Precise Parklink the opportunity to address the above identified patterns. We did not receive their response.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6993 Antrim Avenue, Burnaby, BC V5J 4M5
- Headquarters
- 90 - 100 Floral Pkwy, North York, ON M6L 2C5
- BBB File Opened:
- 5/2/2013
- Alternate Business Name
- Precise ParkLink
- Parking Invoice
- Business Management
- Justin Powell, Business Development Manager
- Contact Information
Principal
- Justin Powell, Business Development Manager
Customer Contact
- Justin Powell, Business Development Manager
- Additional Contact Information
Phone Numbers
- (844) 533-0925Other Phone
- (844) 533-0925
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