Business ProfileforBurnaby Blacktop Ltd.

Burnaby blacktop has been ignoring issues that were not rectified. They are not returning calls or messages as they feel this is out of warranty issue. I try to reach out and it takes a very long time for responses. I am told they will not cover warranty anymore based on time that has passed. The repairs they made did not stick. There is no new damage I am complaining about its all from initial install. Who pays for driveway knowing if there are issues they would not be addressed. One time they came to my house, did not inform me of arrival. Looked out the window to see someone put a crack repair over entire side of driveway without heating it as I googled how repair should take and it all fell in our cold snap. I have all e mails, photos and correspondence to show their lack of responding, poor repairs and simply not caring how a residence driveway should look. I have had them here for the exact same repairs all of them within warranty period and them not actually being fixed. Who wants patches in all of 6 spots on a new driveway. The install itself was a joke based on their drivers getting fined on my job with tickets for unsecured load. **** **** ****** ******* Its Ugly and when the issues started at the very beginning they should have redone job and we would not be where we are today. No one wants to spend that money to beautify our house with a new driveway to have patches crack and pieces falling off. I get the warranty for the new stuff but my complaints were never rectified. The duration of time moves along as I get put off with them double booking jobs and moving my dates along, weather, lack of staff or them doing the bigger jobs. No one has ever cared. I ask for some help as I am out the money for the beautiful driveway I had hoped for. Its literally falling off the sides. Again all damage from install dates e mails, photos and texts as proof. PS: I have more photos than can be loaded so I simply picked the one that best shows the damage they wish to leave me with. It is falling apart everywhere Much thanks.