26 Customer Reviews
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Review from Byron J
4 stars11/06/2024
Burnaby Blacktop gave a reasonable quote in a very timely fashion. Their work schedule and crews were tight and efficient. They were considerate of the neighbourhood when working on site. The job looks very nice. We are pleased with the result and would recommend them for residential work.Review from Mark H M
2 stars31/05/2024
We hired Burnaby Blacktop to install an updated asphalt driveway in our *************** home. Their team was responsive, and the asphalt driveway looks good, except for one important thing: the heavy equipment that the company brought to lay the asphalt left behind an incredibly stained, trashy-looking mess on the roadway in front of our home, which has rather spoiled the look of our nice little cul-de-sac and left the neighbours furious with us. Burnaby Blacktop subsequently acknowledged that their team seems to have released a big puddle of used diesel fuel on the road, and then tracked big black tractor-trailer marks in spirals around the street. When we expressed our distress to the company, and asked how to get the street cleaned up, their polite reply was "sorry about that - the stains should fade over time." We're putting our home on the market soon, and suddenly the street in front of our house has become a public eyesore.Review from Matt C
5 stars02/03/2024
Did a great job and communication was terrific as they kept me updated on scheduling
Burnaby Blacktop Ltd. Response
05/03/2024
Thank you!Review from Echo Contracting LTD E
5 stars30/09/2023
They answers the phone calls and they show up when they say. Their work is awesome and the guys are just as awesome. They come for big or small jobs. We always work with Burnaby Blacktop. Thanks for the great serviceReview from Bernadette H
5 stars18/09/2023
We had 2 relatively small projects that Bby Blacktop did for us and both times did great work. We are very pleased with the work, clear and efficient communication and work ethic and standards of Bby Blacktop. Both times ***** the estimator gave us a fair quote did an amazing job to fit our first project in the next day! and ****** and crew were thorough and our driveway was repaired well. The sealing job a month later, ******* and ********* crew did super job making sure the problem driveway was prepped well and ultra coated. Bby Blacktops high rating is well deserved. Highly recommendReview from Craig T
5 stars16/09/2023
The job was a little more than expected but the boys put their heads down and got the job done. Wonderful interaction with ****** and his crew. Highly recommend this company. Thanks for everything Burnaby Blacktop.Review from Andre L
1 star14/09/2023
I chose Burnaby Blacktop Ltd. over two other companies because the salesman promised me they were the best and their price was competitive at $60,000 for paving at my new home. It was the worse decision I made on my entire build.They did a rush job on the grading and the night before they were to pave, I contacted the salesman, who was also part of the grading crew, and pointed out some issues and suggested they needed to delay the paving for a day in order to correct it. The salesman said "Don't worry about it, we know what we're doing, sleep well tonight."Well guess what? I may not know a great deal about paving but I do know that water does not flow up hill. After the job was complete and upon the first rain, not only did I have major puddles, I had water flowing under two garage doors on my house, and a small lake in front of the door to my shop.They refused to do what was needed to fix the problem because they said it was too expensive. Instead they tried to put in concrete drains which are an eye sore and don't work. Finally they just walked away from a small holdback and I am left with this mess.Review from Larry S
5 stars05/09/2023
Repaving project of our entire townhouse complex. Excellent service from the entire team. Danny in sales was outstanding as was Graham and Lavelle (hope I've spelled his right) in operations. The work was scoped and executed to our requirements perfectly, which was not an easy task as we had to keep roads accessible for residents with mobility issues! They completed on time and on budget. I can't say enough about how well this job went!Burnaby Blacktop Ltd. Response
07/09/2023
It was great meeting you the other day. *****, reach out to us anytime if you require.Review from Peter S
5 stars17/08/2023
I chose Burnaby Blacktop for a driveway paving project, and I couldn't be happier with the outcome. Their communication, professionalism, and willingness to go above and beyond truly impressed me.From the start, the project manager's communication was refreshing. Quick and clear responses showed their reliability, and they ensured the project matched my vision.The paving process was executed with professionalism. The team arrived on time, fully prepared, and turned my driveway into a smooth, visually appealing surface. Their commitment to excellence stood out, as did their attention to detail.What amazed me was this company's willingness to exceed expectations. They not only met our original agreement but also filled in cracks on my old driveway. This unexpected effort showed their dedication to superior service.Burnaby Blacktop's genuine concern for their clients is truly commendable. Thank you for a job well done.Burnaby Blacktop Ltd. Response
21/08/2023
Hi ***** Thanks for taking the time out of your day to give us this positive feedback> I really appreciate it, and am happy everything worked out well>Review from Adam S
5 stars11/08/2023
After having my driveway sealcoated by Burnaby Blacktop I cannot express how happy my wife and I are with the job they did. Their eye for detail, sense of pride and professionslism is what stands out.Great job guys.Burnaby Blacktop Ltd. Response
14/08/2023
Thanks **** We are pleased you love your driveway again! Thanks for your recommendation!
Customer Review Rating
4.69/5stars
Average of 26 Customer Reviews
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