Business ProfileforOcean Softwash Roof & Exterior Cleaning

June 7, 2022 we had Ocean Softwash do a complete clean of the exterior of our home including roof, gutters, sidewalk etc. we chose this company because of their claims of using environmentally friendly, biodegradable, low VOC, non-hazardous, water-based cleaning agents. In fact they send a brochure with 2 pages detailing this. While the workers were here the smell of chlorine / bleach was awful. I was told by the workers that they were using bleach 2 separate times. When they came the first day to clean and when they came back another day to do touch ups. When I contacted the company to ask why bleach was being used, I spoke with 2 different people. First the “estimator” who was the person we had been speaking to and dealing with, he told me that he could not speak to that as he was just the estimator. Then I called the office and asked them why bleach was being used. The secretary or receptionist told me that it wasn’t bleach and told me that it was Sodium Chlorite. At the time I did not know what Sodium Chlorite was but I still questioned her again saying that the workers that were at my home called it bleach and it smelled like it. She told me that she could not speak to that. I ******* what Sodium Chlorite was *** ***** **** ** ******* *** ** * ***** ********* ********* Sodium Chlorite is not any of the thIngs that they claim. I called the office back and let her know that I had looked it up and that it in fact was bleach. Again she responded by telling me that she could not speak to that and that I would need to speak to the Operations Manager. This company seems to have a standard response to these questions. I wish when I had looked up this companies ratings that I had seen something about this issue. I did not end up speaking to the Operations Manager as I missed their call and I have not called back as I have no desire to spend any more time speaking with this company directly about their false claims and listening to their pre scripted answers.