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ComplaintsforMehak Beauty and Hair Salon
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Complaint Details
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Initial Complaint
25/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went for a ******* Smoothing treatment at Mehak Beauty salon at ***** ******** ******* ********** on 14th November. The following day I have noticed that the hair turned frizzy and called up the owner, Karm to ask why the hair turned dry. She messaged me that she will fix my hair and come to the salon. She gave an appointment on 19th. On 19th at 2:00 PM, i visited her salon and she applied some glue sort of chemical and asked to come again on 21st for a hair wash. I went on 21st at 3:30 PM, she applied a blue color liquid on my hair which started to burn my skin. I even told her to wash it immediately, she rather denied and asked to hold for 40 mins. That chemical reacted and burnt my skin. Attached the pics and chat conversation with the owner. She is not sharing the step by step procedure and the products used on my hair. My hair started to fall off and my forehead went an inch backwards making me look bald. All the forehead and ears are burnt and the skin started to bleed. She is not holding responsibility after this took place. Want the salon to compensate all my medical expenses and for my mental agony. I have an International trip and I cant show my face to my family and friends.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.