Business ProfileforAdaptiBuild Exteriors

Stay clear of this company. they don't clean up, nails everywhere, damaged gutters, when removing old shingles put nails and pieces of shingles in down spouts, change color of shingles to get rid of old stock they had without notifying home owner and when confronted said that homeowner lied about down spouts and nails in down spouts. The owner is definitely not an honest broker very sad

Thank you for your feedback. We take all reviews seriously and strive to provide the best service possible. I would like to address your concerns:Firstly, regarding the color of the shingles, we did not change the color to get rid of old stock. The color used was the one approved at the time of the quote. Further to that, we discussed the colour at time of install and you made the decision to proceed. We maintain a strict policy of honoring the choices our customers make.Secondly, our team is trained to clean up thoroughly after each job. We regret if there were any instances where nails or pieces of shingles were not fully cleared. However, I can assure you that our crew made every effort to clean up to the best of their abilities.As for the claim about damaged gutters and downspouts, I must clarify that we did not damage any property during our work. Our team takes great care to protect all parts of your home while performing any installations or repairs.Lastly, in our last conversation, you mentioned that you were very happy with the work completed. It's disheartening to hear about your dissatisfaction now.We value your business and are committed to making things right. Please feel free to contact us directly to discuss any specific concerns further.