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Find a Location

DYG Windows Ltd. has 1 locations, listed below.

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    Business ProfileforDYG Windows Ltd.

    Window Manufacturers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    213 669 Ridley Pl, Delta, BC V3M 6Y9
    BBB File Opened:
    29/1/2013
    Years in Business:
    15
    Business Started:
    12/6/2009
    Business Management
    • Vivian Liu, Office Assistant
    • Sherry Du, President/Director
    Contact Information

    Principal

    • Sherry Du, President/Director

    Customer Contact

    • Sherry Du, President/Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Wei W

    1 star

    17/10/2023

    I am extremely disappointed with my experience with DYG Windows Ltd. and feel compelled to caution others about considering their services. After providing an upfront deposit, DYG consistently delayed our installation process and unexpectedly shifted the responsibility of arranging and paying for scaffolding onto us.The standard of their installation was far from acceptable. The windows were improperly aligned, there were noticeable gaps left without insulation, and their waterproofing measures were inadequately applied. To make matters worse, one of the delivered windows had a notable 1/4 inch dent, and despite promptly notifying DYG, they took no steps to address or remedy the situation.The conduct of the installer was unprofessional, with instances of ****** **********. Alarmingly, post-contract signing, they insisted on extra deposits, clearly overstepping the agreed-upon terms. Their insistence on full payment, even before the completion of the job, was both unprofessional and stressful. Our property also suffered damages during their removal of our old windows.Post deposit, their customer service deteriorated significantly, showing a blatant lack of care for their customers. **** ******* ** ***** ************* seemed to have no effect on them. I strongly urge potential customers to reconsider before engaging with DYG Windows Ltd.

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    BBB serving Mainland British Columbia

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