ComplaintsforRamada Inn - Kamloops
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Complaint Details
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Initial Complaint
13/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have written ******* 4 times and the hotel directly an d nobody is answering me So I thought I would write here. This hotel is TERRIBLE. Here are some issues:#1 An employee threw a mattress off the second floor balcony as I was walking by. .It almost hit me and dust flew everywhere. Getting in my contacts forcing me to go to pharmacy for a new pair.#2. SMOKE - in common areas at entrance ways to suites people can smoke it was horrible.#3. DIRTY and dark hallways #4. **** did not work and I had to go back over 7 times to get the keys to work #5. Lights outside broken #6. GARBAGE FULL right outside window all we could see was an overflowing garbage of old furniture and TVs and large garbage bags #7. Parking lot dirty nails on ground - nail got into car tire
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.