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Find a Location

AH Repair LTD has 1 locations, listed below.

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    Business ProfileforAH Repair LTD

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    106 391 Tilley Rd, Kelowna, BC V4V 2K5
    BBB File Opened:
    29/5/2023
    Years in Business:
    2
    Business Started:
    25/2/2022
    Business Management
    • Austin Hawthorne, Owner
    Contact Information

    Customer Contact

    • Austin Hawthorne, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    29/05/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    More detailed description available, going to do my best. Recently had 2 injectors replaced in our truck, the mechanic did this through mobile services. The valve cover was off at least 3 times, the final time was replaced, it was done incorrectly, causing the vehicle to loose all of its oil on the highway. After being told said vehicle was good to go. The vehicle was looked at before we left for our trip, and it was asked if the drip it was having was oil, was assured it was not due to the previous leak from a split o ring caused by the mechanic as well, which he fixed that night. 155kms after leaving their shop, we had a mass loss of power and ended up on the side of the highway, with the truck leaking oil very badly, diagnosed it was coming from the valve cover, which was not seated correctly, causing the gasket to leak oil. After waiting 12 hours on the side of the highway, to be towed to our destination, the gasket was fixed by myself, the truck was towed back to said mechanic to go over the system, which was not done well, truck was released, sill coated in oil, not really gone over being told it was fine even after the mass loss of oil. They did not admit to not putting it back together incorrectly. Not until they were made aware they were the last people to have hands on it before we left, we tried to reach out to the mechanic again, stating due to the fluid lost, we felt he should be replacing the starter, because it failed shortly after, as he also had to bang on it due to him not hooking a fuel pump up correctly before we started cranking the truck after injectors were installed. He would not do this unless we provided parts, even though at this point the amount of money spent on the lost fluids and new gasket, were not equal to the amount the starter and his 20 mins of time would be. He stated they would not be doing more work to the vehicle. We it asked for that to be replaced as a fix for the lost money on fluids and gasket. Better description avai
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    Customer Reviews

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    Local BBB

    BBB serving Mainland British Columbia

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