Business ProfileforWeber's Landscaping and Maintenance

I approached Cole W**** early spring 2023 to assist us in regular maintenance on our property. The yard work was too much & we wanted a regular schedule which our current landscaper could not provide this season. We met & agreed to some preliminary work – deco rocks, tree removal etc. That job was completed & paid in full. We met to sign an agreement for monthly maintenance. We made an agreement that included the completion of 2023 including fall & maintenance for the 2024 season. He had not mentioned a 2 year contract when we first met, I questioned the cost. He told me it was only an estimate & they would go by how long each clean up took. I signed the paper turned over a cheque; prepaid. He set a schedule of maintenance dates then changed all those. He promised some other chores in the yard for free, none were done. Came once in July, took pictures, someone with a blower; I checked the work after; nothing was actually done; I took pictures. Claimed to be here 3 hrs; he was not. Promised to come back August 10th to redo July work; he did not & denied it, I have the email. Started with excuses, so no clean up July. August the worst. We asked for full refund, that started pages of rambling emails verging on harassment. I saw only one truck & one employee. Last straw, when he did not come for the August date & promised to come that Saturday then Monday his day off & he had a crew in place. Monday morning started okay then it was not an enough notice; or he could only come later because he had to work out schedules. He suggested we meet to negotiate. At that point we asked for a full refund. Because I no longer trusted him & had enough of his lies, my husband was to meet with him here. He did not show but sent an email saying they had come a long way, knocked, rang the bell and no one answered. It was not true, no one showed up at our door; I checked the front door doorbell camera...why couldn't he just do the work instead of all the game playing?