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Find a Location

Bark Busters Okanagan has 1 locations, listed below.

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    Business ProfileforBark Busters Okanagan

    Pet Training

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    152 Lost Creek Cr, Kelowna, BC V1V 3B7
    BBB File Opened:
    27/6/2013
    Years in Business:
    12
    Business Started:
    6/6/2012
    Business Incorporated:
    27/4/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Heart of Okanagan Dog Training Ltd
    Business Management
    • Ed Gariepy, Owner
    Contact Information

    Principal

    • Ed Gariepy, Owner

    Customer Contact

    • Ed Gariepy, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Bark Busters is a private dog training business that uses dangerous methods to train dogs into submission, across Canada. The methods used have exacerbated our dogs underlying anxiety to the point that he is now fearfully aggressive under certain circumstances (e.g. will try to bite the vet just for coming close to him when he loved going to the vet before). * **** ******* *** ****** ******* ** **** ******* *** ** *** *** ***** ** **** *********** I have also been referred by my vet to a professional animal behaviourist who told me firstly, that we are one of many clients whose dogs have developed fear aggression because of Bark Busters techniques and been referred to them, *** ********* **** **** ******* *** ******** **** **** ** *** ** ** ****** ***** ******* ** ***** ************* ******* *** ** ** ************* **********. We paid $1464.75 for a "lifetime guarantee" of ongoing support and only to have our dog worse off than they would have been with no training at all. When we raised the issue with the trainer, he told us we should explore our dog's boundaries and every time he growls we should shout "bah" at him as a dominance control. In other words, even after explaining that this method had exacerbated our dog's fear aggression, we were told to continue punishing our dog for being afraid. The very reason he snaps, is because he is being told that growling is unacceptable, when all he is doing is trying to tell us he feels scared. This is the back bone of their training method and clearly they don't have the expertise to advise otherwise. I have asked the business for a refund and not heard back as yet (though I just asked this morning). * **** ******** ******** *** ********* **** ******** * ****** ************** ***** **** *** ********

    Customer Reviews

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    Local BBB

    BBB serving Mainland British Columbia

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