Current Alerts For This Business
As of May 14th, 2024 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Repair Issue
Consumers complained that repairs weren’t completed as promised.
Consumers complained that the business did not follow through on their 100% Satisfaction Guarantee.
Consumers complained that the business did not provide warranty services.
Consumers complained that the workmanship was shoddy.
4. Openly identify the nature, location, and ownership of the business, and clearly and prominently disclose all material facts that bear on a customer’s decision to buy.
4A. Upon request, promptly provide BBB with all information requested to ensure adherence to BBB standards.
6. Address disputes forwarded by BBB quickly and in good faith.
6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- Langley, BC V3A 4G4
- BBB File Opened:
- 16/1/2024
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 6:00 PM
- Sa:
- 10:00 AM - 2:00 PM
- Su:
- Closed
- Business Management
- James Muller, Owner
- Contact Information
Principal
- James Muller, Owner
Customer Contact
- James Muller, Owner
- Additional Contact Information
Fax Numbers
- (800) 531-1304Other Fax
Phone Numbers
- (403) 497-5904Other Phone
Email Addresses
- Sales
- Technical Support
Website Addresses
- (800) 531-1304
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
30/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tammy B
29/05/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.