ComplaintsforSummit Paving

• Initial Complaint

  30/04/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Feb 12, 2024 Was cold called by SUMMIT PAVING doing driveways in my neighbourhood. We agreed to a recap Old driveway with 3 inches of New Asphalt. He threw in a free seal coating to be done in the Fall.The day of the work we spoke with ******* about the creases not filled in twice. He said the asphalt would settle and fill in. It did not. He assured me that the job was 100% satisifaction and would return in two weeks to see. He never did. I have called twice and left messages. He has not returned my calls. I want the repairs done as he said he would do and then seal it.

• Initial Complaint

  19/04/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  ***********************, the owner came and knocked every houses in my area and asking to do asphalt for the driveway so as we were agreed to pay his company $4800 *********************** came and did blacktop on my driveway on Feb 19 2024 but it is not as expected as he signed the paper as 5 years guarantee, 3 inches of new asphalt and collected all the garbage but they did not do as promised. It is just so thin 1 inch of asphalt so grasses are growing through asphalt and surface has so much cracks, uneven and holes.I called them 20 times on business phone and cell phone but they *******. I sent them alot pictures that had bad asphalt on surface but he does not respond. Please help us to do what it is right if they can come back to repair or ban this ******* company so they don't scam people around Appreciate for your help

• Initial Complaint

  14/03/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  On January 8th, we paid $9000 cash to have our 2 driveways paved and all debris removed from our property (received a receipt and 5 year warranty). Before crew left we let ****** (the representative we were dealing with from the company) know we were concerned with pooling water and it didn't seem level. He said it would level out. The debris was left on our lawn. For a week we sent several texts and voice messages about our concerns (unlevel and puddling) and that the debris was left on our lawn. We got no reply. I sent an email to the company and was assured someone would be out to address our concerns and remove the debris. No one came. I followed up with another email saying we were going to file a complaint with the BBB and got another reply back from *********************** (owner/operator) that stated they would come and redo the driveways on March 11 at 7:30 am as it would be better once the weather got warmer. No one showed up on March 11 and no one is answering our calls or emails or text messages. I have saved all correspondence with this company. I have recently discovered that this company is ******** people throughout **. There is a ******** thread on "Okanagan Contractors Corner" where people are complaining of being scammed by this company (people getting their driveways done as well as dump truck operators not being paid). There are photos of the trucks they are using and photos of the people involved. I am attaching documents to support my claim.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩