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ComplaintsforCasamigos Construction Ltd.
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Complaint Details
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Initial Complaint
29/09/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I hired Casamigos Construction back in May of 2022. The owner/operator Jake E**** took on the project. From the start Jake never took accountability for anything and often made excuses why things were not done or why they were done incorrectly (often blaming the sub trades). I found out through the trades he had hired that he was not paying them and putting the blame on me when I was never once asked for money. Jake continued to lie to each of us not knowing that we were openly sharing his communications. Ultimately I made the decision to fire Jake and we came to an agreement of how to amicably part ways given what had gone wrong. This was with the understanding with the stuff that had been ordered and so on would of off without a hitch. Jake decided to provide false invoice numbers and swore my windows and such were ordered and were due in a week or two. I found out from the window company that this was also a lie and now my project has been set back several months and cost me undue cost and stress.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.