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ComplaintsforEmpiria
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
29/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I saw an ad on ********* for this ******** Sling Bag - I thought it was nice so I clicked on the ad and then purchased the bag through the company website. I immediately got offers for additional products which I ignored. I received an order confirmation shortly after I made the purchase. The next day I received an email saying a shipment was on its way. Then, 15 days later I received an email saying the item was delivered. It did not arrive. Instead I received 4 sweatshirts from another company in **************** I have never heard of. Both of these companies do not have working phone numbers. It seems they are connected. The 4 sweatshirts are being sold online from this company called ******** for half the price I paid for the purse. What a ****! I don't want the sweatshirts and never ordered them. I wanted the purse but don't have it. I have sent an email to the company but they have not responded. I have reported this company to the **** It seems it is a **** company from ***** with an address in ****************.Initial Complaint
13/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a make up bag on February 16th was told thru email was processed ready to send February 23 was told it was going to be delivered between February 28th to March 5th . I have emailed the company and on ******** to get a status update no response I asked for a refund no response .
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.