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ComplaintsforBenax Hardscape & Landscape
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Complaint Details
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Initial Complaint
29/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a brick patio installed by Benax around the end of May 2021. I have been trying to contact them about some issues involving a sunken area where water collects, some pavers that have become loose and have sunk below the rest of the pavers and other issues where the sand has eroded around the wall area. I have emailed Ken C******* multiple times asking him to come and repair the areas. After my last email, he said that he would come look but that was over a month ago and never showed up. I have sent him a couple emails asking when he will come by but they were never replied to. I would like the areas refinished and repaired, and have a refund of $2500 as I’ll have to find another company to repair the pavers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.